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How Booking Works in Kitchener-Waterloo
Booking with KW Lawn Mowing is six simple steps for Kitchener-Waterloo homeowners. Every price is on this site, by size, so you can work out your total before you get in touch. Many services can be bought online in our shop, and anything else is a quick call or text.
The six steps
- Pick your service. Mowing, snow clearing, aeration, overseeding, mulch, a yard clean up or junk removal, on the service’s own page or our pricing page.
- Pick your size. Small, medium or large lawn, or 1 to 4 car driveway. Our size guide has real photos if you’re not sure which one you are.
- See your total, HST shown. Every price is plus HST, and the 13% is added and shown as its own line, never buried in the total, so you know the real number before you book.
- Call or text, and we book your day. Your property gets slotted into the route for your part of Kitchener or Waterloo, generally on one of a couple of regular days each week for your area. A new customer gets the day with the most neighbours already on it nearby, so the route stays tight and the price stays fair.
- We show up on your day. We come on your booked day. We can’t promise a time, because rain days and reschedules change the route.
- You get a confirmation. Your booking becomes a real job in our system, the same one our crew works from, and you get a confirmation so you know it’s booked.
What happens if it rains or snows
Rain, on a mowing day: we don’t cut a soaked lawn just to hit a schedule. Wet grass tears instead of cutting and the mower leaves ruts, so your visit moves to the next dry day on our route. You don’t need to do anything.
Snow, on your driveway: there’s no fixed mowing-style schedule for snow. A snowfall of 5 cm or more automatically puts you on the route, usually cleared within 12 hours of the snow stopping, whichever day or night that happens to be.
Either way: no specific time-of-day promise, ever. Route order depends on weather and who’s already on it. That’s true however you booked.
Frequently asked questions
Do I need an account to book? No. Nothing here needs an account. Call or text 226-336-2077, or send your address through our contact page, and we’ll take it from there.
Can I change my mind about my size or plan after booking? Yes. Tell us before your next visit and we’ll adjust it going forward. See our cancellation policy for the notice period on stopping a service altogether.
Do I have to be home? No. We need gate access and, for mowing, the dog inside.
What if I’m not sure which service I need? Call or text 226-336-2077 and describe your lawn or driveway. We’ll point you at the right service and size before anything is booked or charged.
Ready to book?
Call 226-336-2077 Text 226-336-2077
Every price we charge is on our pricing page, and common questions are answered on our FAQ.
