Policy

Privacy Policy

This is the privacy policy for KW Lawn Mowing, a lawn mowing and snow removal business serving Kitchener and Waterloo, Ontario. It explains what personal information we collect when you request a quote, book a service or sign up for a plan, why we collect it, who we share it with and how you can reach us with questions. It sits alongside our Terms of Service and Refund and Cancellation Policy on our policies hub.

What we collect

When you book with us, we collect:

Your name
Your address, so we know where to send a crew
Your phone number
Your email address
Payment information, handled through Wix. We never see or store your full card number ourselves.

Why we collect it

We use this information to give you a quote, schedule your visit, send you an invoice, and let you know if weather changes your booked day.

We use a small number of outside companies to run KW Lawn Mowing, and we share only what each one needs to do its job:

Wix hosts our website and processes online payments.
Jobber runs our scheduling, job tracking and invoicing.
Zapier connects our booking forms and other tools together automatically.
Google Analytics shows us which pages people visit, so we can keep the site useful. We ask for your consent before Google Analytics cookies are set.

Wix, Jobber, Zapier and Google Analytics are all US-based companies. That means your information may be stored or processed in the United States, and could be accessible to US authorities under US law. We stay responsible for your information even after we hand it to one of these companies to process it on our behalf.

Our website uses cookies for things like remembering your cart and measuring traffic. We ask for your consent before any non-essential cookie, including Google Analytics, is set, and you can change your mind at any time.

How long we keep your information

We keep your information for as long as we need it to provide service to you. Afterward, we keep records as long as Canadian tax law requires: the Canada Revenue Agency requires businesses to keep sales records for six years, so invoices and related billing information are kept at least that long.

Your right to access or correct your information

You can ask us what personal information we hold about you, and ask us to correct anything that is wrong. Contact the owner using the details below and we will respond.

AI-generated images

Some photos on this site are AI-generated scenes rather than photos of a real completed KW Lawn Mowing job. We never present an AI-generated scene as a real job, a real customer or a real property.

Questions or complaints

Contact the owner:

Phone: 226-336-2077
Or reach us through the contact page.

Changes to this policy

We may update this policy as our business or the law changes. The date below is when it was last updated.

Last updated: September 17, 2026